FAQ

  • How does the application process work?

    Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

  • What maintenance services are included with my suite?

    When you license an upscale space at 190 Washington Street, your monthly rate is truly all-inclusive. We handle the heavy lifting of facility management so you can focus 100% on your clients and your craft. Here is exactly what is included with your premium suite:

    • All Utilities Included: Total predictability with high-speed Wi-Fi, electricity, climate control (heating and cooling), and abundant hot water completely covered.
    • Premium Built-In Furnishings: Your suite arrives turnkey and move-in ready, fully outfitted with modern professional cabinetry, sleek storage solutions, and elegant client seating.
    • Luxury Common Areas & Reception: Welcome your guests into an upscale environment. We manage the regular professional cleaning and maintenance of our modern reception lobby, secure hallways, and shared restroom facilities.
    • 24/7 Secure Access: Set your own independent hours and build your schedule around your lifestyle with our safe, reliable secure entry system.
    • Full-Service Property Management: We maintain a flawless exterior image for your business, handling all professional landscaping, regular trash removal, and seasonal snow clearance.

    We eliminate the hidden overhead of traditional commercial leases, giving you a beautiful, hassle-free foundation to scale your independent brand.

  • How is my security deposit handled and returned?

    Your security deposit, equivalent to one month's rent, protects your sophisticated space. Upon lease conclusion, we conduct a thorough inspection compared to your move-in condition report. Deposits return within 30 days, minus any restoration costs beyond normal wear. Most of our discerning professionals receive their full deposit, treating our spaces with the same care they show clients.

  • What are the standard lease terms?

    Yes. The amount varies per rental.

  • How does the suite renewal process work?

    Leases normally run for one year, sometimes with an option to renew.  Depending on the unit, we may be able to work with you on different terms.

  • What emergency support systems are in place?

    Your security is paramount to us. Our properties feature 24/7 monitored security systems with emergency response protocols. The app provides instant access to our support team for urgent situations. Each suite contains emergency procedure guides, and our building systems exceed safety standards—allowing you to focus on your artistry with complete peace of mind.

  • What management fees do you charge?

    Our transparent fee structure ranges from 8-12% of monthly rental income. This comprehensive fee covers marketing your luxury suites, securing qualified beauty professionals, and maintaining the property's upscale appearance. You benefit from our concierge-level management approach without hidden charges or surprise costs that compromise your investment returns.